Ports Victoria is committed to protecting personal information.
We handle personal, sensitive and health information in accordance with the Privacy and Data Protection Act 2014 (Vic), the Health Records Act 2001 (Vic), the Public Records Act 1973 (Vic) and other applicable laws.
Ports Victoria collects, uses, discloses and manages personal information to perform its functions, deliver services, meet its legal obligations and support the safe and efficient operation of Victoria’s commercial ports.
Our Privacy Policy explains how we collect, use, disclose, store, protect, retain and dispose of personal, sensitive and health information. It also explains how individuals can request access to, or correction of, their personal information.
View the Ports Victoria Privacy Policy
Access and correction
You may request access to, or correction of, personal information held by Ports Victoria.
Requests can be made to the Privacy Officer using the contact details below. Some requests may need to be handled under the Freedom of Information Act 1982 (Vic).
Privacy enquiries and complaints
If you have a question, concern or complaint about how Ports Victoria has handled your personal information, please contact the Privacy Officer:
Email: privacy@ports.vic.gov.au
Mail: GPO Box 1135, Geelong VIC 3220
Ports Victoria will review and respond to privacy concerns and complaints.
If you are not satisfied with our response, you may contact the Office of the Victorian Information Commissioner. Matters relating to health information may also be referred to the Health Complaints Commissioner where appropriate.
Information collected through this website
When you visit this website, information may be automatically collected about your visit. This may include:
your IP address
your browser and operating system
the website that referred you to this website
the pages you visit and files you download
the date and time of your visit.
This information is used to operate, secure and improve the website and Ports Victoria’s online services.
If you provide personal information through an online form, enquiry, subscription service or another online function, Ports Victoria will use the information for the purpose for which it was collected, for a related purpose you would reasonably expect, or where required or authorised by law.
An online form or service may include a separate privacy collection notice that provides more specific information about how the information will be handled.
Cookies and website analytics
Ports Victoria may use cookies, website analytics and similar technologies to understand how visitors use the website and to improve its content, functionality, accessibility and security.
You can manage or disable cookies through your browser settings. Disabling cookies may affect how some parts of the website operate.
Note: This section should be updated to identify any analytics or third-party services actually used by the website and, where relevant, explain what information they collect.
Website security
Ports Victoria takes reasonable steps to protect information collected through this website from misuse, loss, unauthorised access, modification and disclosure.
However, internet communications and online services may not always be secure. You should avoid sending sensitive information through an unsecured online channel unless requested through an approved Ports Victoria process.
Links to other websites
This website may contain links to external websites.
Ports Victoria is not responsible for the privacy or security practices of external websites. You should review the privacy information provided by those websites before giving them personal information.
Updates to this page
Ports Victoria may update this page from time to time to reflect changes to its website, practices or legal obligations.
Ports Victoria is committed to protecting personal information and handling it in accordance with the Privacy and Data Protection Act 2014 (Vic), the Health Records Act 2001 (Vic) and other applicable laws. As a Victorian statutory authority, Ports Victoria will collect, use, disclose and manage personal information to perform our functions, provide services, meet legal obligations and support the safe and efficient operation of Victoria’s commercial ports.