Ports Victoria values and is committed to protecting your privacy.

Ports Victoria is bound by the Privacy and Data Protection Act 2014 (Vic) and Health Records Act 2001 (Vic) (Privacy Laws). The privacy and data protection statement and principles in this document (Privacy Statement) are in accordance with the Privacy Laws.

This Privacy Statement applies only to the Ports Victoria website and does not apply to linked third party websites. When you access another website via a link from this website, you should read the privacy statement of that third party website.

This Privacy Statement ensures that Ports Victoria can collect personal information and data necessary for its services and functions, while recognising the right of individuals to have their information and data handled in ways that they would reasonably expect and in ways that protect the privacy of their personal information.

Personal information

Personal information means information or an opinion about an individual whose identity is apparent, or can reasonably be ascertained, from that information or opinion. Examples of personal information include: name, address, date of birth, sex, marital status and financial details.

Personal information may also be sensitive information, which is given additional protections under the Privacy and Data Protection Act. Sensitive information includes information or an opinion about an individual’s racial or ethnic origin, political opinions or affiliations, religious beliefs, sexual preferences, membership of groups or criminal record.

When will Personal Information be collected

Personal information will be collected and used by Ports Victoria only in accordance with the Privacy Laws.

Ports Victoria may collect and use personal information for the following purposes:

  • to carry out Ports Victoria’s objects and functions under the
    • Transport Integration Act 2010 (Vic)
    • Port Management Act 1995 (Vic)
    • Marine Safety Act 2010 (Vic)
  • to plan, fund, monitor and evaluate objects and functions;
  • to respond to correspondence or requests for access to particular services from you;
  • to comply with Ports Victoria’s reporting requirements or other legal requirements; and
  • to investigate and/or defend any legal claims against Ports Victoria or its employees.

Online collection and use of personal information

Ports Victoria does not:

  • collect or record personal information online unless you choose to provide your personal information through our contact and feedback email services
  • add your email addresses or any other contact details without your consent.

Ports Victoria may use your email address or any other contact details to contact you in seeking that consent.

If you send email messages containing personal information, we will use that information for the purposes for which you provided it.

These purposes include the main purposes of Ports Victoria collecting and using personal information submitted through our website, which are to:

  • respond to your message, including your comments or requests for information about Ports Victoria, or activities of Ports Victoria
  • respond to your comments or requests about the website itself;

Your personal information will be used by and disclosed to Ports Victoria officers and/or contractors whose duties require them to use it, and who are required to comply with Ports Victoria’s obligations under the Privacy Laws in their use and handling of your personal information.

Ports Victoria will not otherwise disclose your personal information to a third party except in accordance with the Privacy Laws. This may include where we are required or authorised to do so by law. In the event of an investigation into suspected unlawful or improper activity, a law enforcement agency or government agency may exercise its legal authority to inspect the Ports Victoria’s web records (e.g. in relation to hacking or abusive messages).

Collection and use of website visit data

Ports Victoria does not use cookies on our website to identify and store personal information.

The following information may be automatically recorded by this website’s storage service for statistical and system administration purposes:

  • the Internet Protocol (IP) number assigned to your computer when you access the internet
  • the domain name of the account you use to access the internet (e.g. ‘’ or ‘’)
  • the date and the time of your visit to this website
  • the pages you accessed and downloaded
  • the address of the last website you visited (if linked from another website)
  • the operating system you are using (eg. Windows NT, Macintosh OS X)
  • the type of browser you are using (eg. Netscape, Internet Explorer).

This information will only be used to update and improve our website. To the extent that this information could make you identifiable, Ports Victoria will not attempt to identify you from the records automatically generated unless that is authorised under the Privacy Laws (e.g. necessary to investigate a breach of law or regulation).

Access and correction

You may request access to, or correction of, documents that contain your personal information which are in our possession. For information on how to make a request for access or correction, please contact us via the details below.

In some cases, requests for access or correction will be handled in accordance with the Freedom of Information Act 1982 (Vic).


If you believe that Ports Victoria has used your Personal Information in a way which is inconsistent with this Privacy Statement or the Privacy Laws, you may contact our Privacy Officer or lodge a complaint with the Office of the Victorian Information Commissioner at

Contact details

Further information and contact details:

Privacy Officer
Legal and Governance
Ports Victoria
East 1E, 13-35 Mackey Street
North Geelong VIC 3215